Verificação da conta de negociação
Are you going to top up your account using a bank card or wire transfer? To do so, your account should be verified. Here is how you can pass verification.
How to verify account
Upload to your Client Area a photo of your passport or other identification document and wait for an email from the company, confirming successful verification. Accounts are usually verified within 12 hours. In some cases, the process takes more time. The company can request additional documents if needed.
Two verification levels
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Albania
Algeria
Andorra
Angola
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Benin
Bermuda
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Cambodia
Cameroon
Canada
Cape Verde
Chile
China
Colombia
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Côte d'Ivoire
Denmark
Dominican Republic
DRC
Ecuador
Egypt
El Salvador
Estonia
Eswatini
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Guatemala
Guyana
Haiti
Honduras
Hong Kong
Hungary
India
Indonesia
Iran
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Libya
Lithuania
Luxembourg
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Mexico
Moldova
Mongolia
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Nepal
Netherlands
New Zealand
Niger
Nigeria
Nikaragua
North Korea
Norway
Oman
Pakistan
Palestine
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Republic of Mauritius
Republic of Zimbabwe
Romania
Russia
Rwanda
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Somalia
South Africa
South Korea
Spain
Sri Lanka
Sudan
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Trinidad and Tobago
Tunis
Turkmenistan
UAE
Ukraine
United Kingdom
Uruguay
Uzbekistan
Venezuela
Vietnam
Yemen
Zambia
Österreich
Select a country to see the list of required documents
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Basic requirements for uploaded documents
- Provide a photo, not a scan, of an identification document
- The validity of your identification documents should be more than 6 months remaining at the time of applying for verification.
- A photo of the document should be in colour and legible
- Provide a full photo of the original document (for example, a two-page spread of a passport with edges and lamination corners. The company may refuse verification even if the part of the document not included in a photo does not contain any information.)
- A photo of an ID card should contain both sides of the document
Common mistakes
Level 1
- Incomplete photo of the document
- Poor document and photo quality
- The validity of an ID card should be more than 6 months remaining at the time of applying for verification
- Data mismatch (name, date of birth, address)
No obvious erasures, additions, crossed out words or other unspecified corrections and traces of graphic editing are allowed
- Incomplete photo of the document
- Poor document and photo quality
- The validity of an ID card should be more than 6 months remaining at the time of applying for verification
- Data mismatch (name, date of birth, address)
- No obvious erasures, additions, crossed out words or other unspecified corrections and traces of graphic editing are allowed
Level 2
- A photo, not a scan, of the document is required
- Bank statements and utility bills without stamp/barcode or qr code
- Bank statements and utility bills without stamp/barcode or qr code
FAQ
O que é a verificação?
A verificação é uma confirmação de dados pessoais especificados ao registrar uma conta. Há dois níveis de verificação. A identidade do dono da conta é confirmada no primeiro nível de verificação. O endereço da residência é confirmado no segundo nível de verificação.
Por que a verificação da conta é necessária?
A verificação é necessária ao depositar/sacar fundos de uma conta de trading e também para receber.
Quanto tempo leva a verificação da conta?
A conta normalmente é verificada dentro de 24 horas. Em alguns casos, demora mais.
A verificação da conta é obrigatória?
A verificação não é obrigatória. No entanto, às vezes é necessária para depositar/sacar fundos e também para receber bônus.
É possível depositar/sacar fundos de contas não verificadas?
Sim, é possível, exceto para depósitos/saques por cartões de crédito ou transferência bancária.
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